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Becoming an Elklan Communication Friendly Setting - Secondary

Elklan Communication Friendly Setting (CFSe) accreditation is awarded to settings that have trained and support all their staff in communication and language development. They will also have shown evidence of embedding this knowledge in targeted interventions and through the implementation of a Communication Policy. Accreditation can be achieved in one year and can be renewed after three years. It is the most cost effective strategy available for whole-setting capacity building in communication.

Communication Friendly Setting (CFSe) Award - an overview of the process

Becoming a CFSe involves three, elements each of which can be commissioned separately:

  1. Training Teaching Assistants
  2. Training the whole setting staff through trained Lead Communication Practitioners
  3. An audit of the embedding of practices and policies in the setting

1. Speech and Language Support for 11-16s

Level 3 course (9 credits)

2. Communication Counts

1 in 20 teachers train as LCPs completing a Level 4 portfolio (10 credits)
Cascaded to whole setting

3. Audit and Accreditation

About the stages:

1. Training Teachers and Teaching Assistants

Elklan accredited training programmes

Where there are more than 20 TAs and 20 teachers in a school the accredited course Speech and Language Support for 11-16s should be completed at Level 3 by a minimum of 1 in 20 TAs and 1 in 20 Teachers. Where there are less than 20 TAs and 20 teachers a minimum of 2 TAs and 2 teachers need to complete the course at level 3.

Staff who have already completed this course within the 3 years prior to commencing the CFSc process can be counted. If staff trained more than 3 years ago they can complete a skills and knowledge questionnaire to determine if refresher training is required. This is available through the CFSe tracker. Training more TAs and teachers adds to the setting’s capacity and will help to extend the CFSc status after the third year. We encourage settings to consider upskilling all staff with this accredited training.

The teachers will become Lead Communication Practitioners (LCPs) in the school.

2. Training the whole setting staff through Lead Communication Practitioners

In this element the capacity of the setting is increased as the teachers become Lead Communication Practitioners (LCP's) and cascade Communication Counts training to the whole setting staff. The LCPs (one of whom is the SENCO) are provided with teaching notes, tutoring and resources and complete a Level 4 portfolio. This involves an analysis by the LCPs of the embedding of the training and an evaluation of the impact in the setting on staff practices and pupil learning.

What is taught in Communication Counts?

LCPs cascade the Communication Counts training to ALL staff (teaching, non-teaching, support and administrative) in 5 x 1-hour sessions over five half terms to develop and support speech, language and communication throughout the setting. The five sessions taught are:

  • What is communication?
  • Interaction
  • Asking effective questions
  • Extending vocabulary
  • Developing understanding and ‘Speak Out!’
  • Encouraging expressive language and narrative development

If your setting wishes to achieve Communication Friendly Setting status please contact Clare McKee,

The course content has been described by teachers as "high quality teaching in a nutshell". Training ancillary staff in communication strategies enables better behaviour management.

3. Gaining Communication Friendly Setting Accreditation

Settings access an online CFSe audit via the CFSe Tracker. Along with the Tracker, which records lists of staff trained, additional documentation and examples of interventions and strategies used is uploaded.

Pricing information

Please contact us for up to date pricing information for your setting.

Register your setting's interest

If your setting wishes to achieve Communication Friendly Setting status, please get in touch.

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